Due to the coronavirus pandemic, most of our services are being delivered remotely. Please click here to see how this service has been affected.

Benefits, Housing, & employment

We are committed to ensuring that every member of our community is able to access all the support and opportunities available for them. This is especially true for those who are particularly vulnerable  – whether due to language barriers, disability, legal status, or income.

Our FREE advice service for Latin Americans in the UK provides fast, confidential advice on Benefits, Housing, & Employment matters by an experienced advisor. 

Benefits, housing, & Employment FAQ

It is possible to have a quick consult with our advisor on Mondays and Thursdays, from 10 AM to 1:30 PM.

However, we cannot guarantee that we will be able to take your call, and we strongly recommend you book an appointment to receive the advice you need.

You can find out which benefits you are entitled to using this benefits calculator.

Yes. You can claim Unemployment Benefit in the UK if you are:

  • Actively looking for work
  • Over 18 years old
  • Working less than 16 hours a week
  • A resident of the UK

You can find more information in Spanish on Unemployment Benefits here.

Yes. You can check if you are entitled to Universal Credit here.

Most people are eligible for assistance from their council when they are homeless or at risk of becoming homeless. This includes EU citizens in the UK under the EU Settlement Scheme, anyone with Indefinite Leave to Remain (ILR) status, or people with refugee status. Shelter has a useful resource to check if you are entitled to help from your council.

Find your local council using this tool.

Migrant Information Hub has excellent translated resources about housing, benefits, employment and more. Our partners at IRMO (Indoamerican Refugee and Migrant Organisation) also often publish advice in Spanish and Portuguese – these can be found directly on their home page (scroll down to see full list of resources).

Did you know you can translate any page on the internet in a couple of clicks? You can do this with a Browser Extension – like an app that is added to your internet browser. You can download the Google Translate Extension for Google Chrome, Mozilla Firefox, and Microsoft Edge (formerly Internet Explorer).

Request an appointment

Please click the button below to fill out an Appointment Request form. Our advisor will be in touch shortly. 

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